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United States Fire Administration (Continued)

The following are examples of the types of goods and services provided by the USFA:

Advanced hazardous materials studies. Arson investigations and technical assistance.

☐ Developing and testing firefighting
equipment.

Fire data analysis and investigations.
Fire protection systems studies.
Local fire service planning.

Operations Support Directorate

The Operations Support Directorate provides the Agency's essential administrative support services. These services include: printing; graphic arts; management of FEMA's space and property; maintaining and disposing of official records; and providing housekeeping services, security, and acquisition services for FEMA Headquarters. In addition, the Operations Support Directorate develops policy on the use of information resources and information technologies in emergency management. The following are examples of the types of goods and services provided by the Operations Support Directorate:

Administrative printing.

Computer facilities management.
Computer hardware.

Management services.

Computer software maintenance and support.

Mechanical systems services.

Publication storage and distribution. Background investigations.

Office of Regional Operations

In addition to the program offices headquartered in Washington, DC, FEMA has 10 regional offices in direct support of the Nation's States and territories. (A map of FEMA's regional offices is shown on page 9 of this workbook.) The regional offices are the primary sources through which FEMA's policies, programs, and program objectives are delivered and accomplished at the regional, State, and local levels. The Office of Regional Operations serves as the staff advisor and coordinator for the Director of FEMA on regional policy issues and regional operational matters.

Knowledge Assessment

When you have finished reading this

section, please complete the knowledge assessment on pages 11 through 13.

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