Reference and Information Services: An Introduction

Sprednja platnica
Richard E. Bopp, Linda C. Smith
Libraries Unlimited, 1991 - 483 strani
Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services, including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value and the impact of the Internet on reference services. Copyright © Libri GmbH. All rights reserved.

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1HISTORY AND VARIETIES OF REFERENCE SERVICES
3
11SELECTION AND EVALUATION OF REFERENCE SOURCES continued
11
15DICTIONARIES continued
15
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