Public Administration in an Information Age: A Handbook

Sprednja platnica
I. Th. M. Snellen, Wim B. H. J. van de Donk
IOS Press, 1998 - 579 strani
This book is a joint effort of researchers who have been involved in research-projects and programmes that have been trying to chart and reflect upon the implications of Information and Communication Technologies (ICTs) for Public Administration (Tilburg/Rotterdam, Kassel, Irvine, Nottingham/Glasgow). Since the fifties, computers had largely facilitated and the transformation of the minimal 'Night-Watch-state' into the modern 'Welfare-state', through their contribution to their effectivity, productivity and efficiency. In most Handbooks of Public Administration, computers are seen as neutral instruments and, most of the time, the role of computer technologies in the transformation of public administration is completely neglected. This 'deafening silence' is a great contrast with the way ICT's are actually changing public administration. The faster the developments in a field of study are, the more difficult it is to let the theories, related to that field of study, mature. In such circumstances, most statements will remain provisial and context-dependent. 25 years of research in Irvine (California) and Kassel (Germany) and more than 10 years of research in Tilburg/Rotterdam (The Netherlands) and about seven years of research in Glasgow/Nottingham (the United Kingdom) nonetheless enables the presentation of a modest image of public administration as it is entering the information age. Researchers in each of these groups have, nevertheless, not stopped trying to phrase theories about the implications of informatization for public administration with a more or less larges scope, that are robust in different contexts and over longer periods of time. These results and theories, covering a broad set of elements of the body of knowledge of public administration, are presented in this volume. As the authors try to demonstrate in this book, informatization developments in public administration do not only challenge the existing body of knowledge of the public administration discipline, but they are also opening up new perspectives and paradigms for the study of public administration.
 

Mnenja - Napišite recenzijo

Na običajnih mestih nismo našli nobenih recenzij.

Vsebina

Towards a Theory of Public Administration in an Information Age? W B H J van de Donk and I Th M Snellen 1 Introduction
3
Steering and Informatization in the Sheltered Working Places and Higher
4
The Importance of Theory
5
A New Paradigm?
11
A Theory of Public Administration in an Information Age?
14
Still Somewhat Ambiguous Answers
19
What is Public Administration for the Information Age? J Taylor 1 Introduction
21
Debating Contemporary Public Administration
22
Changes in Interorganizational Coordination and Cooperation
273
Coordination in the Implementation of Interdepartmental Information Systems
281
Interorganizational Coordination in the Information Age
288
Networking in Government
294
Networking the Criminal Justice System
300
Visions on ICTInduced Dynamics in Intergovernmental
307
Information and Communication Aspects
312
Intergovernmental Relations and ICT
321

Practical Public Administration in the Information Age
24
The information Polity and the Study of Public Administration
26
Information Relationships in the Polity
27
Mainstream Relationships in the Information Polity
28
Public Administration and Information Infrastructure
29
Reflexive Public Administration
30
Conclusions
31
Public Administration in Cyberspace P H A Frissen 1 The Deafening Silence
33
Changes
35
Transformations
36
Digital Ambiguities
38
Postmodernization
41
Telling Small Stories
44
vi
47
The Balance of Power is Disturbed
53
Other Organizational Models and Other Organizational Boundaries
60
Redefining Organizational Boundaries
67
The Management of Organizational Boundaries and Changing
73
Citizenship CCTV and Surveillance
89
Conclusions
95
Moral Responsibility Public Office and Information Technology
97
Free to Believe?
103
Trust Information and Public
113
Trust in Technology and RiskManagement
120
xiv
121
Using Trust in Technological Innovations
127
Direct Democracy and Cyberdemocracy in Switzerland
137
The Political Class Information Technology and the Internet
146
Internet as a New Public Sphere for Democracy?
159
The Public Sphere as a Leading Principle for Democracy on the Internet
165
Virtual Communities as New Public Spheres?
173
Mapping the Capabilities
181
Does Party Change Equal Party Decline?
187
Assumptions in Democratic Theory about Voters Level of Information
196
A Decision Support System for Voting Decisions
202
Local Government and Local Governance
208
A Case Study of the ICT Network
217
Summary of Findings to Date
232
Possible Structural Outcomes
239
Information Technology and the Organization Chart of Public
245
Information Technology and the Doctrines for Organizing Public
254
Are Democratic Institutions
259
The Coming of the Infocracy
266
Organizing Public Service Delivery
327
Actual Changes in Public Service Delivery through ICT
336
Traditional and New Forms of Steering
342
Results and Interpretation
353
Public Administration Organizations as Institutions and their
359
Instrumental Rationality instead of Practical Rationality or the Destruction
374
Incrementalism as Empirical Critique and Democratic Norm
381
Incrementalism as Analysis and Incrementalism as Politics
382
Informationaspects
389
An Empirical Investigation in the Field of ReDistributive Policy Making
392
the Disappearance of The Intelligence of Democracy?
399
Automating Democracy? K Viborg Andersen 1 Introduction
405
Usage and Usability
406
Measurement of Model Use
409
Who Are the Modelers and the Users?
412
Control and Interests Served
415
Documented Impacts of Electronic Modeling
416
Do Models Belong to the Political World?
418
Coping with the Challenges Posed by the Use of Electronic Models
419
Conclusions
421
Lets Digitize Lets Make Things Better?
425
Steps to be Taken
428
Changing Relations at All Levels
436
Conclusions
439
What does Government Do Exactly?
441
The Policy Relevance of Information Technology
442
How Have They Changed?
443
Detecting Tools
454
The Shifting Relationship between Detecting and Effecting Tools
456
Information Technology and the Tools of Government Policy
457
Managing Public Administration Personnel in The Era
461
End User Support
467
Policy Execution in an Age of Telecooperation
473
Aspects of the Future Institutional Shape of Telecooperative Administration
479
a Feedforward Perspective
485
Interaction between Informatisation and Context in Dutch SSOS
492
Street Level Bureaucracy in an Information
497
Conclusions
504
The Sovereign State and Democratic Governance
511
Production and Process
518
Editors and Authors
565
Index of Items
573
Avtorske pravice

Druge izdaje - Prikaži vse

Pogosti izrazi in povedi

Bibliografski podatki