Public Administration in an Information Age: A HandbookI. Th. M. Snellen, Wim B. H. J. van de Donk IOS Press, 1998 - 579 strani This book is a joint effort of researchers who have been involved in research-projects and programmes that have been trying to chart and reflect upon the implications of Information and Communication Technologies (ICTs) for Public Administration (Tilburg/Rotterdam, Kassel, Irvine, Nottingham/Glasgow). Since the fifties, computers had largely facilitated and the transformation of the minimal 'Night-Watch-state' into the modern 'Welfare-state', through their contribution to their effectivity, productivity and efficiency. In most Handbooks of Public Administration, computers are seen as neutral instruments and, most of the time, the role of computer technologies in the transformation of public administration is completely neglected. This 'deafening silence' is a great contrast with the way ICT's are actually changing public administration. The faster the developments in a field of study are, the more difficult it is to let the theories, related to that field of study, mature. In such circumstances, most statements will remain provisial and context-dependent. 25 years of research in Irvine (California) and Kassel (Germany) and more than 10 years of research in Tilburg/Rotterdam (The Netherlands) and about seven years of research in Glasgow/Nottingham (the United Kingdom) nonetheless enables the presentation of a modest image of public administration as it is entering the information age. Researchers in each of these groups have, nevertheless, not stopped trying to phrase theories about the implications of informatization for public administration with a more or less larges scope, that are robust in different contexts and over longer periods of time. These results and theories, covering a broad set of elements of the body of knowledge of public administration, are presented in this volume. As the authors try to demonstrate in this book, informatization developments in public administration do not only challenge the existing body of knowledge of the public administration discipline, but they are also opening up new perspectives and paradigms for the study of public administration. |
Vsebina
A New Paradigm? | 3 |
Conclusions | 9 |
Chapter | 15 |
Public Administration in Cyberspace | 33 |
Postmodernization | 41 |
W R Webster | 48 |
201803 | 58 |
Citizenship CCTV and Surveillance | 89 |
Steering in Networks and the Communication Potential of ICTs | 356 |
Political Function of Administrative Organizations as Institutions | 364 |
Instrumental Rationality instead of Practical Rationality or the Destruction | 374 |
Prompting Processes | 379 |
Incrementalism as Empirical Critique and Democratic Norm | 381 |
Incrementalism as Analysis and Incrementalism as Politics | 382 |
Informationaspects | 389 |
An Empirical Investigation in the Field of ReDistributive Policy Making | 392 |
Moral Responsibility Public Office and Information Technology | 97 |
Free to Believe? | 103 |
Trust Information and Public | 113 |
Trust in Technology and RiskManagement | 120 |
Using Trust in Technological Innovations | 127 |
Direct Democracy and Cyberdemocracy in Switzerland | 137 |
The Political Class Information Technology and the Internet | 146 |
Internet as a New Public Sphere for Democracy? | 159 |
The Public Sphere as a Leading Principle for Democracy on the Internet | 165 |
Virtual Communities as New Public Spheres? | 173 |
Mapping the Capabilities | 181 |
Does Party Change Equal Party Decline? | 187 |
Assumptions in Democratic Theory about Voters Level of Information | 196 |
A Decision Support System for Voting Decisions | 202 |
Local Government and Local Governance | 208 |
A Case Study of the ICT Network | 217 |
Summary of Findings to Date | 232 |
Possible Structural Outcomes | 239 |
Information Technology and the Organization Chart of Public | 245 |
Information Technology and the Doctrines for Organizing Public | 254 |
The Coming of the Infocracy | 266 |
Changes in Interorganizational Coordination and Cooperation | 273 |
Coordination in the Implementation of Interdepartmental Information Systems | 281 |
Interorganizational Coordination in the Information Age | 288 |
Networking in Government | 294 |
Networking the Criminal Justice System | 300 |
Visions on ICTInduced Dynamics in Intergovernmental | 307 |
Information and Communication Aspects | 312 |
Conclusions | 317 |
Intergovernmental Relations and ICT | 321 |
Organizing Public Service Delivery | 327 |
Actual Changes in Public Service Delivery through ICT | 336 |
Traditional and New Forms of Steering | 342 |
Steering and Informatization in the Sheltered Working Places and Higher | 349 |
the Disappearance of The Intelligence of Democracy? | 399 |
Automating Democracy? K Viborg Andersen 1 Introduction | 405 |
Usage and Usability | 406 |
Measurement of Model Use | 409 |
Who Are the Modelers and the Users? | 412 |
Control and Interests Served | 415 |
Documented Impacts of Electronic Modeling | 416 |
Do Models Belong to the Political World? | 418 |
Coping with the Challenges Posed by the Use of Electronic Models | 419 |
Conclusions | 421 |
Lets Digitize Lets Make Things Better? | 425 |
Steps to be Taken | 428 |
Changing Relations at All Levels | 436 |
Conclusions | 439 |
What does Government Do Exactly? | 441 |
The Policy Relevance of Information Technology | 442 |
How Have They Changed? | 443 |
Detecting Tools | 454 |
The Shifting Relationship between Detecting and Effecting Tools | 456 |
Information Technology and the Tools of Government Policy | 457 |
Managing Public Administration Personnel in The Era | 461 |
End User Support | 467 |
Policy Execution in an Age of Telecooperation | 473 |
Aspects of the Future Institutional Shape of Telecooperative Administration | 479 |
a Feedforward Perspective | 485 |
Interaction between Informatisation and Context in Dutch SSOS | 492 |
Introduction | 497 |
Conclusions | 504 |
The Sovereign State and Democratic Governance | 511 |
Production and Process | 518 |
Editors and Authors | 565 |
573 | |
Druge izdaje - Prikaži vse
Public Administration in an Information Age: A Handbook I.Th.M. Snellen,W.B.H.J. van de Donk Omejen predogled - 1998 |
Public Administration in an Information Age: A Handbook I. Th. M. Snellen,Wim B. H. J. van de Donk Prikaz kratkega opisa - 1998 |
Pogosti izrazi in povedi
activities actors agencies analysis Appenzell Innerrhoden applications authorities automated become bureaucracy Canton CCTV central chapter citizens client complex computer networks concept concerned coordination databases decentralization decision democratic departments direct democracy domain Donk Downsian effectiveness elected electoral electronic empirical environment epistemic example exchange existing Federal functions groups ICT policy important incremental individual influence infocracy information age information and communication information systems information technology informatization infrastructure interaction interest Internet interorganizational Landsgemeinde legislation means municipalities Netherlands operations organizational boundaries organizations participation perspective policy networks political parties politicians possible potential problem public administration public administration science public administration theory public service delivery public sphere question rational relations relationships responsibility result role sector Snellen social security specific steering structure tasks technical theory tion traditional transparency Trias Politica trust users voters voting Zuurmond